Privacy Notice and Policy

I am committed to maintaining the trust and confidence of visitors to my website. Please be assured that I have no interest in sharing any data collected via my website or activities to third party vendors who have no association with your enquiry and I will never sell your personal data to any third parties. If you would like to know more about the information how I collect, how I treat, use and share it, and how you can contact me with any questions or concerns, please read on.

Information I may collect about you

At Giovanna Wellbeing I take privacy seriously and only use the information I collect to provide my services. I do not share or sell the information I collect for any other purpose than providing the best possible service for my clients. At any time, you may request a copy of this information I have recorded about you. You may also request that I remove all identifiable information with respect to yourself.

Retention of your data

I will retain your personal information for at least 7 years from the date of your first visit which you are unable to opt-out. I will retain and use your information as necessary to comply with my legal obligations. I request the minimum level of personal information to run my business effectively. This is data you provide to me directly during your consultation prior to having your treatment, for example, your name and contact details and medical history. I will never obtain information about you indirectly from sources outside my business. I store all information and notes with respect to services I undertake to ensure I maintain and exceed the level of service that I provide. For example, what treatment you have had, how you've reacted from receiving the treatment. I consider you have provided consent for me to store personal identifying information and information about the treatments receiving from me. Legally this has to be stored for 7 years. Depending on the particular service(s) providing I may be required to ask questions related to your medical history. I will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service.

Appointment confirmations and reminders

I will contact you via phone, email or SMS to confirm appointments booked and remind you of upcoming appointments. and will consider you having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time. How will I use your data I will only use your contact details in order to contact you. I never give or sell our customers details or third parties. Access to your personal information You are entitled to view, amend or delete the information I hold relating to you. How do I store your personal data All information that you supply me with is stored safely, I will take all reasonable steps necessary to make sure that your data is treated securely in line with this privacy statement.

Appointment ratings and reviews

After your visit I may send you an email or SMS asking you how you felt from you receiving your treatment(s) and to ask to provide any feedback. I consider your agreement and participation in the as consent to undertake this activity but, if you want, you may opt out at any time.


I will not undertake phone, mail, email or SMS marketing without you first providing consent for me to do so. I occasionally send email information based on services and products purchased and information I collect from you. For example, I may send marketing information related to my new treatments or any special offers I may be providing at that time, the fact if you've not visited after 6 months (I may offer you a discount when you re-book) and any other special days like Valentine’s Day, Mother's Day, Easter and Christmas. Of course, you may opt out of receiving marketing material at any time.